Our Leadership Team
- will
Will Harrison
Group Co-Founder
Will Harrison
Group Co-FounderWill Harrison founded CareCo in 2009 and co-founded the Mobilitas Group with a clear mission: to build a world where mobility works for everyone. He brings an entrepreneurial focus to innovation, from developing new products to designing forward-thinking retail spaces that make mobility shopping easier and more engaging. Will combines commercial instinct with a belief in the power of brand and emotional connection, driving the Group to deliver products and experiences that genuinely improve people’s lives. - sue
Sue Shaw
Group Customer Experience Director
Sue Shaw
Group Customer Experience DirectorSue Shaw leads the customer, retail and learning functions across the Mobilitas Group, shaping the experience of both customers and colleagues. Since joining CareCo in 2020, she has driven the evolution of the Group’s retail proposition and customer journey, ensuring a consistent, high-quality experience across every showroom and service channel. Her leadership has strengthened customer engagement, colleague development and operational standards, creating a culture of continuous improvement that underpins the Group’s reputation for service excellence. With extensive retail leadership experience, Sue plays a key role in shaping Mobilitas Group’s strategy for growth. - tom
Tom Stansfield
Group Managing Director
Tom Stansfield
Group Managing DirectorTom Stansfield is Managing Director of the Mobilitas Group and CareCo, leading the business with a focus on growth, efficiency and data-led decision making. He applies a rigorous, insight-driven approach to identifying opportunities, optimising operations and unlocking new routes to growth across all Group brands. Tom’s leadership combines commercial clarity with operational discipline, building the foundations for long-term category leadership and ensuring innovation and customer experience translate into sustained success for the Group. - jane
Jane Bunting
Group Human Resources
Jane Bunting
Group Human ResourcesJane Bunting joined CareCo in 2017, taking on the challenge of building its first HR function as the business grew from 80 employees to a nationwide workforce. She now leads dedicated teams across the Group, overseeing every stage of the employment journey – from recruitment to retirement – and shaping workplace cultures built on growth, respect and trust. A champion of wellbeing, fairness and community in and out of work, Jane has been instrumental in embedding company values across CareCo and the Mobilitas Group, creating an environment where colleagues feel supported and connected to wider business goals. - steffi
Steffi Pullely
Group Product Management
Steffi Pullely
Group Product ManagementSteffi Pullely joined CareCo in 2021 and has since made a transformational impact on the company’s product strategy and operational efficiency. Drawing on experience from Procter & Gamble’s European operations, she established CareCo’s Product Management Department and introduced a structured approach to new product development that has supported significant range expansion. With a background in retail marketing and project management, Steffi now leads product planning and innovation across the Mobilitas Group, ensuring each brand continues to deliver thoughtfully designed, competitively positioned products that meet the evolving needs of customers. - marc
Marc Hudson
Group Marketing
Marc Hudson
Group MarketingMarc Hudson is an experienced marketing leader with nearly two decades of experience delivering data-driven, multi-channel strategies across retail, digital and brand environments. Since joining CareCo as Head of Marketing, he has led integrated campaigns, digital transformation and brand development across ecommerce and a growing national showroom network. Before joining CareCo, Marc led major consumer accounts at a full-service agency, shaping award-winning campaigns that blended creativity with commercial focus. At Mobilitas Group, Marc oversees marketing strategy, guiding digital transformation and customer engagement to deliver meaningful, measurable growth. - adam
Adam Randall
Group Systems
Adam Randall
Group SystemsAdam Randall joined CareCo in 2021 and plays a central role in shaping the Group’s technology infrastructure through a period of rapid expansion and multiple site transitions. Progressing from Quality & Compliance Coordinator to Systems Manager, he now oversees all IT operations across the Mobilitas estate – from networks and software to telecoms, AV and digital systems. Leading a growing team, Adam is instrumental in implementing key business platforms and ensuring the Group’s systems are robust, connected and fit for future growth. - nicholas
Nicholas French
Group Business Analyst
Nicholas French
Group Business AnalystWith twenty years of experience in IT, process improvement and change management, Nicholas French brings deep expertise in implementing and optimising business systems across complex organisations. Before joining CareCo in 2021, he delivered large-scale transformation projects for a global finance and consultancy firm. His experience is integral to the growth of Mobilitas Group – Nicholas plays a key role in the migration and refinement of operational and ecommerce systems, driving adoption and efficiency across new Group businesses and strengthening collaboration at scale. - natalie
Natalie Hays
Group Business Support & Compliance
Natalie Hays
Group Business Support & ComplianceNatalie Hays drives operational excellence and compliance across the Mobilitas Group, leading functions spanning quality, health and safety, procurement, facilities and sustainability. A specialist in building robust management systems, she has delivered multiple ISO accreditations and embedded consistent standards across complex multi-site operations. Natalie strengthens governance and efficiency while ensuring every part of the Group operates safely, responsibly and to the highest regulatory standards. Her background in international compliance and operations brings a global perspective to Mobilitas Group’s ongoing growth and evolution.
